Terms and Conditions

Terms and Conditions

Effective Date: 1/1/2025

Welcome to BotMakers, Inc. (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and any products provided by BotMakers, Inc. By accessing or using our services, you agree to comply with these Terms. If you do not agree with these Terms, you should not use our services.

1. Acceptance of Terms

By accessing, visiting, or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms. You affirm that you are at least 18 years of age and have the legal authority to accept these Terms.

2. Definitions

  1. Services: Refers to any products, services, or features provided by BotMakers, including AI voice agents, software, and customer support.
  2. User: Refers to anyone who accesses, visits, or uses the Services.
  3. Client: Refers to any individual or organization entering into a contract with BotMakers for its Services.

3. Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of the Services after modifications signifies your acceptance of the revised Terms.

4. Scope of Services

  1. AI Voice Agents: BotMakers provides AI-driven voice agents designed for various business applications.
  2. Software Access: Clients may receive access to software platforms, APIs, or integrations for the operation of AI agents.
  3. Customization: We offer custom solutions tailored to client needs, including white-label dashboards and integrations.

5. User Responsibilities

  1. Account Security: Users are responsible for maintaining the confidentiality of their account credentials and ensuring the security of their accounts.
  2. Compliance: Users must comply with all applicable laws and regulations when using our Services.
  3. Prohibited Activities: Users agree not to:
    • Use the Services for illegal or unauthorized purposes.
    • Interfere with the operation of the Services.
    • Attempt to reverse engineer or decompile any of our software.

6. Fees and Payment

  1. Pricing: Services are subject to the pricing outlined in the applicable contract or agreement.
  2. Payment Terms: Payments are due as specified in your invoice or contract. Late payments may incur penalties or interest charges.
  3. Refund Policy: Refunds are provided only as specified in the contract.

7. Intellectual Property

  1. Ownership: BotMakers retains ownership of all intellectual property, including software, algorithms, and proprietary systems.
  2. License: Users are granted a limited, non-exclusive, non-transferable license to use the Services as agreed.
  3. Restrictions: Users may not copy, modify, or distribute any content or software provided by BotMakers without prior written consent.

8. Confidentiality

  1. Confidential Information: Any information disclosed by BotMakers marked as confidential must not be shared or used for any purpose outside the scope of the agreement.
  2. Data Security: We implement industry-standard measures to protect your data but cannot guarantee absolute security.

9. Limitation of Liability

To the fullest extent permitted by law, BotMakers is not liable for:

  1. Indirect Damages: Loss of profits, business interruption, or other indirect damages.
  2. Service Interruptions: Downtime or temporary unavailability of the Services.
  3. Client Errors: Errors resulting from the misuse of the Services by the user.

10. Indemnification

You agree to indemnify and hold BotMakers, its affiliates, and employees harmless from any claims, damages, or expenses arising from:

  1. Your use of the Services.
  2. Breach of these Terms.
  3. Violation of any applicable law or regulation.

11. Termination

  1. For Cause: BotMakers may terminate your access to the Services if you breach these Terms.
  2. By User: Users may terminate their accounts or services by providing written notice as outlined in the agreement.
  3. Effect of Termination: Upon termination, your access to the Services will cease, and any outstanding payments will remain due.

12. Governing Law and Dispute Resolution

  1. Governing Law: These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles.
  2. Dispute Resolution: Any disputes will be resolved through mediation or arbitration in Texas. If unresolved, disputes may be brought to a court of competent jurisdiction in Texas.

13. Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. [Link to Privacy Policy]

14. SMS Communication

  1. Opt-In Consent: By providing your phone number, you consent to receive SMS messages from BotMakers related to our Services, updates, and promotional offers.
  2. Frequency: Message frequency may vary based on your usage and engagement with our Services.
  3. Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message. Standard message and data rates may apply.

15. Contact Information

If you have any questions about these Terms, please contact us:

BotMakers, Inc.
6725 South Fry Road
Katy, Texas 77494
Email: aicallers@botmakers.ai
Phone: 1-866-753-8002

By using our Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.